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In November 2021, Cisco’s International Advocacy workforce hosted the primary ever Cisco International Advocate Awards occasion. We celebrated the top-performing buyer and associate advertising and marketing advocates in Cisco’s advocacy communities throughout ten classes—placing the highlight on the wonderful work they proceed to do for Cisco. We’re excited to carry you a particular Gateway Triangle podcast sequence, the place we get to know our International Advocate Award winners and listen to their tales!
John Pell, an Advisory Resolution Advisor at ServiceNow, joined us for this particular episode. John received the CX Ambassador of the Yr Award in 2021 for his work with the Cisco CX workforce. John has beforehand labored side-by-side with Cisco to improve his clients’ Contact Heart platform to construct and migrate from their outdated platforms to new ones. John’s work now revolves round serving to new and current clients uncover their enterprise wants and implement ServiceNow’s software program to assist them accomplish their objectives. One challenge that caught our consideration was constructing a program that helped employees adapt to the pandemic.
As John defined, “One of many issues that ServiceNow did final yr was construct a COVID vaccination program. We had been capable of automate the reserving system that allowed the general public to go in and schedule a vaccination.”
ServiceNow additionally works to construct secure office applications that permit employees to soundly work from the workplace. John’s work is powering Hybrid Work for his firm and his clients. Essentially the most spectacular half is that they’re executing on these tasks in a matter of weeks!
The worth of advocacy with Cisco
John clearly excels in his work, however he’s additionally a standout advocate for Cisco. He shared with us that he indicators in to the Cisco advocacy neighborhood as a part of his morning routine to take a look at content material that’s related to him. He says that he finds info there that he wouldn’t have in any other case discovered about, which is wonderful to listen to. John additionally provides excellent worth again into our neighborhood together with his considerate and insightful suggestions. He gives information to his friends and really fosters a way of neighborhood.
“One of many issues that I discover most participating and helpful about Cisco’s advocacy neighborhood is the best way that it collates the data of Cisco merchandise,” John defined. “It’s the best way that it’s offered in that bite-sized format. It’s the truth that you may drop in and spend 5 minutes to be taught one thing beneficial. If this wasn’t there as a platform to have interaction with, I wouldn’t have discovered about some essential info.”
If you already know John, then it’s no shock that he received an award with us. We’re so joyful to rejoice his work! Tune in subsequent time for extra from our Cisco International Advocate Awards 2021 winners!
Watch extra advocate interviews
You may take pleasure in this interview with Andrea West, our buyer advocate.
Be part of us!
For these Cisco clients who haven’t but joined our Cisco Insider Advocates neighborhood, take into account doing so. You’ll have the ability to:
- Join with friends in a gamified, on-line neighborhood
- Have a chance to fulfill with Cisco’s executives
- Share your suggestions, questions, and finest practices
- Get entry to ‘insider’ content material and sources
- Develop your skilled and private model
- Amplify your organization’s success story with Cisco expertise
Able to get began? Head over to the
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