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DJI supplies an extended service safety on your Mavic 3
To indicate our appreciation for early clients of DJI Mavic 3, we’re providing further service for individuals who buy Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo earlier than January 1, 2022 as a present on your help. This extra service applies to DJI Care Refresh service (if bought) and to the unique guarantee.
1. Longer Guarantee Interval
For purchasers who bought DJI Mavic 3 earlier than January 1, 2022, extra guarantee protection will likely be offered from the day you obtain the product till February 7, 2022. The official guarantee interval will likely be calculated starting on February 8, 2022, giving clients an extended protection interval for added peace of thoughts.
For Instance:
November 9, 2021: Obtain DJI Mavic 3
November 9, 2021 – February 7, 2022: Further guarantee protection offered
February 8, 2022 – February 7, 2023: Official guarantee interval of DJI Mavic 3
Word: Guarantee length varies by area. For extra particulars, please check with the After-Gross sales Service Insurance policies. Click on right here.
2. Longer DJI Care Refresh Service Protection
For purchasers who buy DJI Care Refresh and bind it to DJI Mavic 3 earlier than January 1, 2022, DJI is providing extra service for prolonged protection. The official validity interval of DJI Care Refresh will likely be calculated ranging from February 8, 2022.
From the binding date till February 7, 2022, an extra DJI Care Refresh service interval will likely be offered, together with all the regular providers of DJI Care Refresh akin to paid alternative service, upkeep service, and unique reductions for high-quality restore service. Please observe that any providers used throughout the extra extension interval will depend as official service usages.
For Instance:
November 9, 2021: Bind DJI Care Refresh (1-Yr Plan) to DJI Mavic 3
November 9, 2021 – February 7, 2022: Further DJI Care Refresh Protection offered
February 8, 2022 – February 7, 2023: Official DJI Care Refresh Protection (1-Yr Plan)
Word: If DJI Care Refresh (2-Yr Plan) is bought, the validity interval of DJI Care Refresh (2-Yr Plan) will likely be calculated from February 8, 2022 to February 7, 2024.
FAQ
1. Are the free service extensions solely obtainable for DJI Mavic 3?
The free service extensions are for patrons who buy any of the next: DJI Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo.
2. How can I get these free service extensions？
Clients who’ve bought DJI Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo and have certain DJI Care Refresh (if bought) to the plane earlier than 12:00 a.m. on January 1, 2022 (native time, on the finish of Dec. 31, 2021) don’t must take any actions. For these clients, the free extension(s) will likely be routinely included.
3. If I’ve already bought DJI Mavic 3 am I nonetheless eligible for the free extensions?
Sure. When you have already bought DJI Mavic 3, DJI Mavic 3 Fly Extra Combo, or DJI Mavic 3 Cine Premium Combo and certain DJI Care Refresh (if bought) to your plane, there isn’t any want to use. For these clients, the free extension(s) will likely be routinely included.
4. Am I nonetheless eligible for the free extensions if I’ve not bought DJI Care Refresh (or if DJI Care Refresh will not be obtainable for buy in my area)?
Sure. You’ll be routinely given the extra guarantee extension interval. For customers who haven’t bought and certain DJI Care Refresh service earlier than 12:00 a.m. on December 31, 2021 (native time), the extra DJI Care Refresh service is not going to be offered.
5. What’s the guarantee restore service?
Free restore service is offered by DJI if the product is malfunctioning as a consequence of a non-user error whereas underneath guarantee.
6. What’s the guarantee interval of DJI Mavic 3?
The guarantee interval varies by area. For extra particulars, click on right here.
7. Will the service time be deducted if I used DJI Care Refresh providers inside the extra service protection interval?
For the free extensions, an addition interval of protection is offered, not any extra providers. For additional service particulars, or data relating to remaining variety of providers and expiration date, go to the DJI Care Refresh official web site to examine your service plan.
8. Why is the validity interval of DJI Care Refresh proven on DJI’s official web site not prolonged?
The validity interval of DJI Care Refresh will likely be up to date on our web site earlier than February 15, 2022.
9. Can I buy DJI Care Refresh if my DJI Mavic 3 has been activated?
You should purchase DJI Care Refresh on the DJI On-line Retailer in case your plane has been activated inside 48 hours. In any other case, please full this DJI Care Video Verification after which go to the DJI On-line Retailer to buy DJI Care Refresh.
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