BIGTeam Highlight: Creating Connections By means of Know-how with Arlene Velazquez

As Senior Salesforce Enterprise Analyst for BigCommerce, Arlene Velazquez focuses on analyzing enterprise processes and enterprise methods associated information to find out the place and the way enhancements might be made. 

It is very important her to know the objectives our stakeholders wish to obtain of their course of, permitting the group to collect enterprise necessities and design an answer that may attain its full potential. 

BIGTeam Highlight: Arlene Velazquez

Arlene Velazquez isn’t any apprentice to the expertise trade. Her profession expertise highlights the connection ecommerce creates globally and, notably throughout Cybersecurity Consciousness Month, the significance of creating cybersecurity insurance policies. 

How did you get into the ecommerce trade?

Arlene Velazquez: “I joined the ecommerce (FinTech) trade in 2013, 9 years in the past. I began as a receptionist for USAePay, now acquired by NMI. A number of months later, I used to be promoted to customer support after which promoted to channel gross sales, the place I managed new and pre-existing reseller partnerships (IP-Branded, Co-Branded, Worldwide and Non-Delegated) and expertise partnerships (Magento, WooCommerce, and so forth). 

“Ultimately, I transitioned into undertaking administration the place I managed EMV certification tasks with First Knowledge, TSYS, Paymentech, Cybersource, Heartland, Worldpay and Vantiv.”

What makes BigCommerce an important place to work?

AV: “My expertise at BigCommerce has been wonderful. I can’t imagine it’s been a 12 months already. The worker tradition makes it an exquisite place to work. Throughout my first 12 months, I’ve met many gifted friends which have welcomed me with open arms. 

“It’s good if you and the friends you’re employed with need to develop and create a much bigger influence at BC. I can’t wait to see all the wonderful issues my friends will do in 2023.”

What’s probably the most fulfilling side of your position?

AV: “Delivering a profitable undertaking on time is fulfilling. I actually get butterflies in my abdomen. I take pleasure in simplifying handbook processes by leveraging expertise, due to this fact when a brand new function is launched it’s thrilling to see how will probably be utilized and the constructive influence it should convey.”

It’s Nationwide Hispanic Heritage Month proper now. What does your heritage imply to you?

AV: “Studying, representing and being conscious of my heritage means every little thing to me. I take pleasure in celebrating the contributions which were achieved and the numerous that may happen sooner or later.

“Seeing the world from a Latinx perspective is fascinating, I see how household, work and our tradition are crucial to us. I used to be taught that household is first and to observe my desires and at all times dedicate 110% to every little thing I do. My heritage has formed me into the particular person I’m at present.” 

What are your passions outdoors of labor?

AV: “I take pleasure in spending time with my 4 12 months previous daughter, household and buddies. Dwelling in LA, it’s good to go to Disneyland on the weekends with my baby – we’re annual move holders. We love Disney! I additionally take pleasure in style, mountain climbing, concert events/festivals, taking part in video video games, watching actuality TV reveals, documentaries and discovering methods to contribute to my group.”

What do you store for many on-line?

AV: “I’m a style junkie. I often store for tops and jackets (coats, blazers, hoodies, and so forth). Sure, jackets even when it’s summer season.”

If you happen to had a web based retailer, what would you promote?

AV: “I’d like to promote vegan skincare merchandise.” 

What’s your favourite BigCommerce retailer?

AV: “My favourite retailer is Skullcandy. Throughout center faculty, Skullcandy was my favourite model of earphones.” 

Because it’s Cybersecurity Consciousness Month, why do you assume cybersecurity is essential? 

AV: “Cybersecurity is essential as a result of it helps people defend themselves from hackers, on-line phishing, malware and a lot extra. We dwell in a world the place expertise is a vital device in our daily routine. We use expertise to speak, difficulty transactions, handle property, retailer metadata, and so forth.

“I respect Cybersecurity Consciousness Month as a result of it jogs my memory how essential it’s to implement strong cybersecurity insurance policies and procedures that may create safety and hold us one step forward.”

What do you discover most fascinating about ecommerce?

AV: “Probably the most fascinating factor about ecommerce from my perspective is with the ability to hook up with the world straight out of your pc. It’s good to have the ability to navigate by means of the Web and have the ability to discover so many web sites with completely different merchandise from everywhere in the world. Over the past couple of years, ecommerce has expanded enormously – can’t wait to see what it transforms into.”

The place do you see the way forward for ecommerce?

AV: “I see ecommerce increasing greater than what it’s at present. With latest expertise, I see ecommerce changing into just a little extra automated for patrons.”