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With the launch of iOS 15, Apple modified Siri performance and eliminated options that had been closely relied on by low imaginative and prescient and blind iPhone customers. Siri instructions that present particulars on cellphone calls, voice mails, and sending emails are not working, and Apple has but to repair the problem.
We first shared particulars on this downside in September, shortly after the launch of iOS 15. Previous to the launch of the replace, low imaginative and prescient customers had been capable of ask Siri to play voicemails, test name historical past, test current calls, and extra, instructions that not work.
Now we have acquired ongoing complaints from iPhone customers who’re lacking this key Siri performance, or their family members who’re trying to assist them navigate the adjustments. The Siri function removals have additionally been documented on the AppleVis boards for blind and low imaginative and prescient customers of Apple merchandise, and complaints have continued to pile up on the Apple Assist Communities. One person explains the problem:
Siri is ‘unable’ to learn missed calls or name final missed name unexpectedly. i exploit this function on a regular basis as a result of visible impairment and since this morning siri has replied with “i cant assist with that” when asking for missed calls, name final missed name and so on. i depend on this function closely and out of the blue siri is unable to do that. please can somebody assist. no settings have been modified and others iphones are having the identical problem too.
Asking Siri to supply particulars on current cellphone calls or voicemails now ends in the next response: “I am unable to assist with that, however you possibly can ask me to open the Telephone app.” Asking about electronic mail ends in an identical response about Siri being unable to assist.
MacRumors reader Joshua acquired in contact with us and defined that the change makes the iPhone nearly unusable for his mom, and he is pissed off with Apple’s lack of assist.
For a lot of totally blind individuals (like my blind mother) this makes their cellphone nearly unusable, as a result of they can not ask Siri who has known as, they usually cannot ask Siri if they’ve voicemail. (Their official “workaround” for voicemail, in reality, is looking the old-school provider voicemail quantity, to test your voicemail over the cellphone.)
Joshua acquired in touch with Accessibility Assist and acquired a non-answer about calling in to be added to the official engineering report as an “affected person” and to fill out Suggestions Assistant, however he stated he beforehand submitted a Radar and acquired no response. Different customers on the Apple Assist Communities have gotten more and more upset with Apple. From person Maboc:
Not understanding how Apple can not have this resolved by now. Taking away a vital performance for the disabled, the lack for sight impaired to now test for missed calls and messages by way of Siri and no response or motion doesn’t converse nicely for this Assist Group or Apple itself. We bought a brand new iPhone 13 for my growing old, sight impaired mom on the suggestion of the Faculty for the Blind. Apple being a pacesetter within the Accessibility function subject. Can no-one provide a timeline for a repair on the market? HELLO APPLE???!!!???
We requested Apple when a repair is perhaps coming or if the elimination of the Siri performance was intentional again in September, however we by no means heard again. Apple’s lack of effort to handle this problem for blind and low imaginative and prescient customers is disappointing from an organization that’s often on the forefront of accessibility.
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