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November 17, 2021
PRESS RELEASE
Apple declares Self Service Restore
Apple components, instruments, and manuals — beginning with iPhone 12 and iPhone 13 — out there to particular person customers
CUPERTINO, CALIFORNIA Apple at this time introduced Self Service Restore, which is able to permit clients who’re comfy with finishing their very own repairs entry to Apple real components and instruments. Accessible first for the iPhone 12 and iPhone 13 lineups, and shortly to be adopted by Mac computer systems that includes M1 chips, Self Service Restore shall be out there early subsequent 12 months within the US and develop to further nations all through 2022. Clients be part of greater than 5,000 Apple Licensed Service Suppliers (AASPs) and a pair of,800 Impartial Restore Suppliers who’ve entry to those components, instruments, and manuals.
The preliminary section of this system will concentrate on probably the most generally serviced modules, such because the iPhone show, battery, and digital camera. The flexibility for added repairs shall be out there later subsequent 12 months.
“Creating larger entry to Apple real components offers our clients much more selection if a restore is required,” mentioned Jeff Williams, Apple’s chief working officer. “Previously three years, Apple has practically doubled the variety of service places with entry to Apple real components, instruments, and coaching, and now we’re offering an possibility for many who want to full their very own repairs.”
Apple builds sturdy merchandise designed to endure the trials of on a regular basis use. When an Apple product requires restore, it may be serviced by educated technicians utilizing Apple real components at 1000’s of places, together with Apple (in-store or by mail), AASPs, Impartial Restore Suppliers, and now product homeowners who’re able to performing repairs themselves.
Self Service Restore
To make sure a buyer can safely carry out a restore, it’s essential they first evaluate the Restore Guide. Then a buyer will place an order for the Apple real components and instruments utilizing the Apple Self Service Restore On-line Retailer. Following the restore, clients who return their used half for recycling will obtain credit score towards their buy.
The brand new retailer will provide greater than 200 particular person components and instruments, enabling clients to finish the commonest repairs on iPhone 12 and iPhone 13.
Self Service Restore is meant for particular person technicians with the information and expertise to restore digital gadgets. For the overwhelming majority of consumers, visiting knowledgeable restore supplier with licensed technicians who use real Apple components is the most secure and most dependable strategy to get a restore.
Expanded Entry to Apple Repairs
Previously three years, Apple has practically doubled the variety of service places with entry to Apple real components, instruments, and coaching, together with greater than 2,800 Impartial Restore Suppliers. The quickly increasing Impartial Restore Supplier program initially launched within the US in 2019 and has since grown to greater than 200 nations, enabling unbiased restore outlets to entry the identical coaching, components, and instruments as different Apple Licensed Service Suppliers.
As well as, Apple continues to supply handy restore choices for patrons by means of its international community of over 5,000 AASPs that assist thousands and thousands of individuals with each in- and out-of-warranty service for all Apple merchandise.
By designing merchandise for sturdiness, longevity, and elevated repairability, clients take pleasure in a long-lasting product that holds its worth for years. Apple additionally gives years of software program updates to introduce new options and performance.
About Apple
Apple revolutionized private know-how with the introduction of the Macintosh in 1984. Right now, Apple leads the world in innovation with iPhone, iPad, Mac, Apple Watch, and Apple TV. Apple’s 5 software program platforms — iOS, iPadOS, macOS, watchOS, and tvOS — present seamless experiences throughout all Apple gadgets and empower folks with breakthrough providers together with the App Retailer, Apple Music, Apple Pay, and iCloud. Apple’s greater than 100,000 staff are devoted to creating the very best merchandise on earth, and to leaving the world higher than we discovered it.
Press Contacts
Nick Leahy
Apple
(408) 862-5012
Gabi Condarco-Quesada
Apple
(408) 862-9834
Apple Media Helpline
(408) 974-2042
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