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At Cisco, we empower our prospects to manage their knowledge. Defending the privateness, integrity, and confidentiality of knowledge in our possession is of utmost significance. In a world of advancing cyberthreats, increasing extraterritorial laws, and rising considerations for knowledge localization, we perceive expertise corporations have an outsized duty to make sure prospects have the ability to make necessary choices about their knowledge.
Like all international expertise corporations, there are situations when Cisco receives calls for from legislation enforcement, intelligence companies, or governments requesting entry to knowledge associated to an ongoing investigation. When this occurs, Cisco follows a strict set of procedures to make sure that knowledge disclosures are minimized, managed, and that entry to our options and companies stays free from illegal intrusion.
Our Principled Method drives our insurance policies and procedures in how we function as an organization when receiving authorities calls for for knowledge:
Precept 1: We consider governments, together with legislation enforcement and nationwide safety companies, ought to go on to our prospects to realize entry to knowledge concerning these entities, their staff, and customers. We’ll refer authorities to the related buyer earlier than disclosing any knowledge in Cisco’s possession. We’ll solely contemplate disclosing knowledge on to the federal government in situations the place the shopper doesn’t have the related corresponding knowledge, if the shopper has requested that we disclose the information to the federal government, or if the federal government has confirmed that it can not search the requested info from the shopper.
Precept 2: Cisco will present knowledge in response to a requirement provided that the requesting authorities has demonstrated applicable lawful authority to require us to offer the information. The place calls for are usually not accompanied by legitimate authorized course of, Cisco will problem or reject the request.
Precept 3: Cisco will fastidiously evaluate each authorities demand to make sure authorized validity, and we are going to narrowly interpret calls for to provide the least knowledge essential to comply. Cisco will problem any authorities demand that raises human rights considerations. Cisco’s actions will likely be guided by our International Human Rights Coverage.
Precept 4: Except prohibited by relevant legislation, Cisco will notify the shopper that its knowledge has been requested previous to producing any knowledge to authorities, in order that the shopper might try to restrict or forestall disclosure.
Precept 5: Cisco will solely make an exception to our buyer notification commitments in emergency circumstances the place disclosure to the federal government will forestall imminent demise or critical bodily hurt to a person. The place not prohibited by relevant legislation, we are going to subsequently notify the shopper if such an exception has been made. Emergency calls for will likely be included in our semiannual Transparency Report.
Precept 6: The place calls for that prohibit notification to the shopper are extreme in length (over one yr in size), or are overly broad in scope, Cisco will problem the demand to guard our buyer’s pursuits.
Precept 7: The place compliance with a legitimate authorities demand would put Cisco in potential breach of relevant knowledge safety and/or privateness associated legal guidelines in a foreign country that has jurisdiction over the information, we are going to problem the demand and invoke mutual authorized help mechanisms, the place applicable.
We’re dedicated to continuously reassessing these rules to make sure they align with rising worldwide privateness rules and repeatedly exceed our prospects’ expectations.
Past our rules, Cisco actively engages in advocacy work in subjects of presidency surveillance reform and digital sovereignty to assist encourage rules which can be in step with Cisco’s principled strategy. We’re members of BSA The Software program Alliance, Info Expertise Business Council (ITI), and the US ASEAN Enterprise Council to handle these points throughout the globe.
Have a query about Our Principled Method or Transparency Studies? Attain out to governmentdatademands@cisco.com or go to our Belief Middle
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