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Every year, the Cloudera Knowledge Influence Awards acknowledge organizations which have completed wonderful issues with modern information options.
For 2021, the awards will embrace a brand new class: Individuals First.
Entrants on this class had been requested to display how they’ve addressed the world’s “most tough office and societal challenges” with options aimed toward reworking work tradition and society as an entire. Extra particularly, judges had been searching for submissions associated to folks analytics and reporting; worker recruiting, retention and improvement; worker useful resource teams; variety, equality and inclusion technique; provider variety, and associated areas.
2021 looks like a very auspicious time so as to add the Individuals First class on condition that the worldwide COVID-19 pandemic has resulted in so many office and societal adjustments. Shutdowns. Quarantines. Masking. Distant work. Enhance on-line buying. Vaccines. Video calls. A brand new regular the place corporations confronted existential threats as they tried to adapt and stay aggressive.
From among the many many submissions, two organizations stood out for the best way they used information to answer these challenges with options that put folks first: Financial institution Madiri and United Abroad Financial institution.
…and congratulations to the winner: Financial institution Mandiri
Financial institution Mandiri
Financial institution Mandiri is Indonesia’s largest monetary establishment. Headquartered in Jakarta, it boasts greater than 2500 department workplaces.
Its entry highlighted how the financial institution solved two separate issues associated to the pandemic: delivering monetary help to prospects who wanted it and monitoring worker well being.
On the monetary help entrance, the pandemic resulted in a dramatic enhance in mortgage functions — however it additionally meant a rise within the probability of mortgage defaults. Financial institution Mandiri’s administration needed to offer financial assist to prospects as shortly as attainable, all whereas retaining worker publicity to a minimal.
With an answer based mostly on Cloudera Knowledge Science Workbench (CDSW), the financial institution applied a extra streamlined mortgage approval course of that decreased processing time from every week to only hours. It additionally launched real-time monitoring that helped it higher observe its liquidity standing. Because of this modern information answer, the corporate helped prospects whereas retaining its default charge low.
The financial institution additionally used its information lake to feed a real-time dashboard that tracked worker well being which led to raised assist for workers. With the aggressive and unpredictable unfold of the virus, the financial institution may monitor worker well being and public interactions. With info on employees working places and well being standing throughout all branches and areas, the Financial institution was ready to make sure worker security in addition to enterprise continuity.
In all, the agency estimates that these two initiatives resulted in $1 billion in financial savings.
United Abroad Financial institution
The winner of final 12 months’s Knowledge Influence Achievement Award, United Abroad Financial institution (UOB) is a multinational monetary companies agency headquartered in Singapore. It has greater than 500 workplaces in 19 nations.
Its 2021 entry addressed two different impacts of the coronavirus: the necessity to stay aggressive in a extra digital world and the necessity to entice and retain expertise.
Because of the pandemic, everyone seems to be doing extra on-line. Firms want to hurry up their digital transformation processes, which requires information analytics that may assist acquire helpful insights to drive enterprise efficiency.
However getting staff with the talents essential to assist information analytics is turning into more and more tough.
Whereas the primary months of the pandemic resulted in report employment decreases, within the months since, employers have struggled to seek out sufficient staff to fill open positions. Employers can’t depend on with the ability to discover new hires with needed abilities, they usually even have a robust incentive to retain the precious staff they have already got.
To handle these points, UOB launched a brand new initiative to upskill its workforce. Its purpose was to organize its 25,000 staff for the longer term by offering information and analytics coaching. This system permits the agency to satisfy its wants for information staff in-house and, as a aspect profit, the coaching encourages increased morale and elevated retention charges.
To date, 70% of UOB’s workforce has accomplished this coaching. Not solely did the challenge enhance staff’ information literacy, it has already led to a key innovation in simply 14 months: the launch of a digital financial institution for millennials. The agency can be piloting a number of analytics applications, together with one which introduces synthetic intelligence into its compliance efforts. These programs ought to assist UOB excel because the world adjusts to a brand new actuality.
Winner of the Knowledge Influence Awards 2021: Individuals First
Be a part of us in congratulating Financial institution Mandiri for utilizing real-time, data-driven options to sort out tough office and societal challenges affecting its workers and prospects.
You’ll be able to turn into an information hero too
Be a part of us in celebrating Cloudera information heroes from all seven classes and e mail us at ClouderaEngaged@cloudera.com to seek out out how one can apply for subsequent 12 months’s nominations.
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