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Lately launched Dell BIOS updates are reportedly inflicting severe boot issues on a number of laptops and desktop fashions.
Impacted fashions embody Dell Latitude laptops (5320 and 5520), in addition to Dell Inspiron 5680 and Alienware Aurora R8 desktops.
Buyer experiences shared on social media platforms, together with Dell’s official group web site [1, 2] and Reddit [1, 2], warn that the newest BIOS model (model 1.14.3 for Latitude laptops, 2.8.0 for Inspiron, and 1.0.18 for Aurora R8) will trigger booting points.
Though the impacted methods will energy up, customers say peripheral lights and shows is not going to activate. After they boot up, they will go straight to a blue display screen and shut down once more.
“After upgrading my 5320’s BIOS to the brand new 1.14.3 model immediately, the laptop computer is not going to boot. When urgent the ability button, the sunshine on the button will present for round 10 seconds after which flip off once more,” an affected buyer mentioned.
“Sometimes the entire keyboard lights up however the laptop computer will shutdown shortly after, however generally the laptop computer will activate and show a ‘Time-of-day not set – please run SETUP program’ error, and upon urgent ‘Proceed,’ the laptop computer will then shutdown once more. A number of instances it has booted however then proven a blue display screen for some time earlier than shutting down.”
Unnoficial repair accessible: BIOS downgrades
The straightforward repair till Dell releases an replace to deal with the bugs resulting in boot points is a downgrade to a earlier firmware model.
“When you do handle to get them besides, they will complain about “Time of Day Not Set” each time they’re shut down and restarted. Rolling again to 1.13.0 apparently fixes the difficulty, if you will get them besides and reside lengthy sufficient to do it,” a Latitude person suggested.
Among the affected customers have shared detailed procedures that can be utilized to downgrade their BIOS to an older model utilizing SupportAssist OS Restoration to resolve this concern.
It is also essential to say that laptops impacted by this concern may nonetheless have boot issues till you disconnect the battery, push the ability button for 15 seconds, and plug again within the battery and charger earlier than powering up once more.
Nonetheless, you even have the choice to first strive Dell’s official steerage on methods to downgrade the system BIOS, repair a pc not booting up, troubleshoot POST points, and remedy boot points utilizing SupportAssist OS Restoration.
A Dell spokesperson was not accessible for remark when BleepingComputer reached out earlier immediately.
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