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Microsoft has shared an answer for Outlook customers who’ve been experiencing search points after upgrading to Home windows 11.
These issues began exhibiting up round June when the primary official and unofficial Home windows 11 preview builds surfaced.
As these affected mentioned, Outlook stopped exhibiting outcomes [1, 2] when trying to find particular emails on IMAP/POP accounts, in some instances ensuing within the app utterly freezing.
“This concern will occur with any account the place the emails and different gadgets are saved regionally in PST or OST information equivalent to POP and IMAP accounts,” Microsoft says on its record of current points impacting Outlook for PC.
“For Alternate and Microsoft 365 hosted accounts, this concern will have an effect on offline seek for the info within the regionally saved OST information.”
In keeping with Redmond, these points influence Outlook for Microsoft 365, Outlook 2019, and Outlook 2016. Per Microsoft, the foundation trigger is the Home windows search index being deleted in the course of the improve, which breaks search till it will get rebuilt.
To make sure that the index rebuilding course of remains to be ongoing, you may examine the present standing by going to the Search field, deciding on Search Instruments, after which selecting Indexing Standing on the ribbon.
The way to repair damaged Outlook search in Home windows 11
If the indexing remains to be lively and takes too lengthy, you may repair Outlook search not returning any outcomes by setting a registry key that disables Home windows Desktop Search and tells Outlook to make use of its built-in search.
As soon as Outlook’s personal search engine kicks in, the next message is displayed as a sign that search efficiency is affected: “Search efficiency can be impacted as a result of a bunch coverage has turned off the Home windows Search service.”
To disable the Home windows Desktop Search Service for Outlook it’s important to undergo the next steps:
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In Home windows, right-click Begin, after which choose Run. Within the Open: field sort regedit, after which click on OK. This can open the registry editor.
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Discover this subkey within the registry after which click on it:
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Click on Edit > New > Key, and identify the brand new key Home windows Search.
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Choose the brand new Home windows Search key.
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Click on Edit > New > DWORD Worth.
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Sort PreventIndexingOutlook for the identify of the DWORD, after which press Enter.
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Proper-click PreventIndexingOutlook, after which click on Modify.
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Within the Worth information field, sort 1 to allow the registry entry, after which click on OK.
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Exit Registry Editor, after which restart Outlook.
If you wish to re-enable the Home windows Desktop Search, it is advisable disable the PreventIndexingOutlook setting by typing 0 (zero) and clicking OK.
Microsoft has additionally lately supplied workarounds for a handful of different Outlook points, together with:
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