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Our clients are the center and soul of every thing we do at Cisco and every certainly one of them has an fascinating story to inform! Our Q&A collection permits us to shine a highlight on a few of our most passionate buyer advocates in The International Gateway group as we study extra about their tales and backgrounds.
It’s possible you’ll be questioning: What’s The International Gateway? It’s a group for Cisco clients the place they will construct highly effective connections, increase their skilled and private networks, and study from high consultants of their discipline. Considered one of our objectives with our advocacy group is to deepen {our relationships} with our clients and in the present day, we have now one of many friendliest faces in The International Gateway becoming a member of us for a chat. I’m excited to welcome Marcel Janecek from Syntax Techniques GmbH.
Welcome, Marcel! Let’s kick issues off by speaking about what you wished to be while you have been 16 years previous?
Thanks for having me, Rashik! It’s an absolute pleasure for me to be a part of Cisco’s Gateway group. I learn all of the success tales, blogs and articles, and now it’s like a dream that there’s a weblog about me. One thing like this normally by no means occurs to me, so I’m actually excited to speak with you!
And now again to your query. Once I was 16, I by no means thought of IT as a profession path. As an alternative, my purpose was to grow to be a profitable lawyer the place I envisioned myself serving to folks with their issues and defending the world from unhealthy folks! Humorous sufficient, it seems that I can nonetheless do these issues however in a totally totally different discipline. I discovered that my internal voice would all the time pull me to computer systems, and this guided me to my profession in IT. I may confidently say that it’s a lot simpler working with PCs than coping with the unending variety of regulation books.
I’m positive you’ll have made a tremendous lawyer, Marcel, however I’m blissful to listen to you discovered your ardour in IT! The place did you begin your profession? And, what skilled resolution or alternative helped lead you to your present function?
Throughout my research at Technical College of Kosice, I met some superb and passionate IT community guys who launched me to pc networks. Earlier than assembly them, I had nearly zero data about networking—your entire discipline was one massive thriller to me. Nonetheless, it blew me away the second I used to be uncovered to networking. All I wished to do was dig deeper into it, and I simply fell in love with the sphere! From there, I made a decision to discover the Cisco Networking Academy program.
Because it turned out, attaining the Cisco CCNA certification was really ignition for my IT profession. Because of my CCNA certification, I acquired a job supply from Deutsche Telekom. I used to be fortunate as a result of they have been opening a brand new department in Kosice, so I jumped on the probability and began as a Safety Specialist. I spotted that IT safety, along with pc networks, is an ideal match for my skillset. Since then, my roles have both been within the IT community or security-related sphere.
So, you’re at present working for Syntax Techniques GmbH. How has partnering with Cisco helped your work each in your section and business?
Sure, that’s proper. Earlier than Syntax, I labored with Cisco units, however by no means had the prospect to fulfill nor be in contact with anybody from Cisco. This modified since becoming a member of Syntax. The corporate is a managed service supplier, and offers companies based on Cisco infrastructure. My function there signifies that I work with safety merchandise, together with deploying safety instruments at our clients’ websites and offering safety consultancy companies and upkeep. On each job, I try to make sure that my work all the time meets our clients’ satisfaction. I can confidently say that these outcomes wouldn’t be doable with out our collaboration with Cisco, the place we work carefully on every deployment to search out the right answer that matches the precise necessities that we or our clients have.
I take pleasure in working carefully with Cisco colleagues. When I’ve an issue or query, I can all the time request assist from Cisco’s engineers or managers. Each Cisco colleague I’ve labored with has all the time been very pleasant and prepared to assist.
What’s been your greatest problem in your organization the previous 12 months, and the way did you overcome it?
Our greatest problem of 2021 was the deployment of the Cisco SASE answer, along with community analytic and EDR for a buyer with greater than 3,000 endpoints. Our essential problem was that the shopper’s places of work have been unfold all around the globe, in additional than 20 places. Many of those places of work weren’t related. This was significantly difficult, because the challenge required read-only entry to unbiased administration consoles on location. One other problem was to safe roaming customers. This was significantly essential, because the IT panorama has modified drastically prior to now few years. This “Zero Belief” strategy is utilized extra and we wanted to undertake this into our answer. Our closing answer was constructed on Cisco’s Umbrella SIG and Cisco Safe Cloud Analytics with Cisco Safe Endpoints. We have now loads of expertise with all of those merchandise, so we have been assured that we’d have the ability to fulfill all necessities. And we did.
Wow, that feels like a posh challenge! It’s so fascinating to study extra concerning the deployment. Let’s transfer on to The International Gateway! How would you describe this buyer advocacy group to those that haven’t heard of it earlier than?
It’s an superior networking alternative! As a member of The Gateway group, you’ll be able to meet different like-minded members, play video games, full challenges, and get up-to-date product and business data—all whereas incomes rewards as a bonus. Above all, nonetheless, I worth the entry to unique content material that features non-public group occasions, alternatives for case research, entry to newly launched Cisco merchandise, beta testing, and a lot extra.
You’re certainly one of our group Rockstars, and we actually respect how lengthy you’ve been in the neighborhood! What made you wish to be part of The International Gateway, and the way has being a part of this group impacted you each professionally and personally?
My Cisco gross sales consultant invited me to hitch The Gateway group. As somebody who’s open to new experiences, I gave it an opportunity. I registered, accomplished a number of challenges, and instantly I received a PS4, which was an entire shock to me! It was like WOW, I’m studying, having enjoyable, and getting rewarded? That’s the perfect group ever!
I actually like how The Gateway has advanced since I joined in 2018. There are a lot of extra channels, advocates, and social actions to participate in. Now we don’t simply click on challenges, we’re a gaggle of individuals, speaking and sharing insights. The Gateway is even a spot I’m going to for wellness and well being content material. I’m very blissful and proud to be a member of The Gateway!
We’re grateful and proud to have such a passionate member such as you, Marcel! We’re nearly on the finish of the interview and we’d love to complete with three issues you’ll be able to’t stay with out?
Oh, this can be a actually tough query. These days, I can’t think about my life with out:
- My cellphone with web. With out it, it might be like residing within the stone ages!
- My automobile. I drive even after I have to go just some meters to the closest grocery store.
- My mattress. I’d not have the ability to sleep correctly with out my trusty mattress and mattress.
Thanks once more for becoming a member of us, Marcel!
You might be welcome, Rashik!
Learn extra buyer advocate interviews
You would possibly take pleasure in this interview with our International Gateway buyer advocate, Mark.
Be a part of us in The International Gateway
For our clients who’ve already joined us in The International Gateway, say howdy to Marcel in case you haven’t met one another but. And for these Cisco clients who haven’t but joined The International Gateway, think about doing so! You’ll have the ability to:
- Join with friends in a gamified, on-line group
- Have a chance to fulfill with Cisco’s executives
- Share your suggestions, questions, and greatest practices
- Get entry to “insider” content material and assets
- Develop your skilled and private model
- Amplify your organization’s success story with Cisco expertise
Able to get began? Head over to The International Gateway and say howdy!
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